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- Fountain Valley, CA / Bloomington, MN / Honolulu, HI / 3 more...
Maintain the highest level of client satisfaction by developing relationships at all levels within the client organization and delivering high quality solutions Meet or exceed targeted Net Promoter Score (NPS) levels and client retention metrics Monitor and ensure adherence to Client Service Level Agreements (SLAs) Conduct Business Reviews with customers to review service and account scorecards, s
Posted 6 days ago
- Fountain Valley, CA / Bloomington, MN / Los Angeles, CA / 3 more...
Creates and executes a business plan that effectively demonstrates strategies to exceed client retention goals, expand Ceridian's value, and promote Customer Advocacy Drive client engagement by connecting clients to the broader Ceridian community of clients with attendance at events such as Insights and local events; providing opportunities to share their success stories and network with other cli
Posted 21 days ago
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