Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team player. Ability to manage a fast paced, high volume shifts while provi

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team player. Ability to manage a fast paced, high volume shifts while provi

Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team player. Ability to manage a fast paced, high volume shifts while provi

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team player. Ability to manage a fast paced, high volume shifts while provi

Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team player. Ability to manage a fast paced, high volume shifts while provi

The GM is the leader of the Potbelly shop! He or she should bring his or her Positive Energy each and every day to Build and Inspire our teams and to make Potbelly a fun place for our customers, too. He or she should have the ability to see "Big Picture" of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional cu

Leads and behaves according to Potbelly Values and upholds the Potbelly Advantage. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. He or she leads to improve shop operations and to maximize the long term sales and profit of ea

Leads and behaves according to Potbelly Values. Leads and develops people to execute outstanding product quality and customer service, build sales and control costs for each shift. Assistant Managers must exercise a great deal of judgment and discretion regarding supervising employees and resolving customer issues. Any decisions must be consistent with Potbelly operating