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Diagnostic/Technical Support Hot Line Manage a weekly assigned office schedule to support Technical Hot Line and Technical Specialist ACD phone queue which may consist of 4 Technical Specialist per day Manage a diagnostic claims queue by researching and investigating each claim to determine best course of action to resolve complaint Communicate to all parties involved as needed to assure customer
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Safely assist in the loading and unloading of the product to customer's location and/ or return products (Driver will be required to handle the windows and doors) Perform frequent lifting, pulling, pushing, and carrying of windows and doors of varying weights Drive truck to destinations in accordance with Federal regulations Apply knowledge of commercial driving and skills in maneuvering vehicle a
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