Coordinates and implements customer installation activities in a time sensitive manner Ensures customer delivered systems are fully functional and available for software deployment Owns Disaster Recovery (Hot/Standby) fully redundant system performance and switchover. Performs software updates, system upgrades, data backup/restoration, and troubleshooting Troubleshoots sy

include but are not limited to By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenge

IPVideo is looking for a skilled and innovative Principal Software Engineer with expertise in cloud based web and mobile application development, specializing in IoT applications. The ideal candidate will bring extensive experience in designing and implementing scalable, secure, and high performance solutions on both AWS and Google Cloud platforms. Scope of Responsibiliti

Draft, review, edit, finalize and negotiate highly complex (larger scope, longer term, high value) transactional agreements with multiple elements of delivery to meet business and legal requirements. Agreements include, without limitation, sales/lease purchase agreements; end user license agreements, professional services agreements, subcontracts, statements of work (SOW)

Develop features for and maintain Openpath's user facing and integrator facing apps Develop our partner facing iOS SDK Develop and mature our video experience with webRTC on mobile Collaborate and communicate effectively with other engineering team members Maintain high bar in the apps for stability, security, user experience, and accessibility Improve build/test automati

Achieve or exceed assigned quota on a consistent and repeatable basis Provide visibility and guidance on the performance and penetration of your assigned region (US West Region) Understand client business goals and define security solutions that support their requirements Prepare and demonstrate product capabilities to prospects and existing clients, illustrating key tech

Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role is defined by a strong customer first mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. If

Generate new business by prospecting, conducting market analysis, planning face to face meetings and cold calling. Drive the entire sales process targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing. Act as a solutions expert consultant by helping partners with their unique critical business issues and strategic initi

Night Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utili

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

include optimization and support of complex communication systems Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advance

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and

Develop features for and maintain Openpath's user facing apps with React Native Develop NodeJS APIs and backend services for mobile features Develop and mature our video experience with webRTC on mobile Write unit tests, automated UI tests and execute test cases to ensure the quality of the product Work with product management and leadership to assist with prioritizing ef