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Technical Writer
Duro-Last Roofing, a division of Holcim Solutions and Products, US, is looking for a Technical Writer. In this role you will create clear, concise, and accurate documentation that enables our customers, partners, and internal teams to understand and use our products and services effectively. The ideal candidate will have a strong technical background, excellent writing skills, and the ability to collaborate with cross-functional teams. This is a hybrid position with excellent benefits and growth potential.
Position Responsibilities:
Documentation Creation:
- Develop comprehensive and user-friendly documentation, including user manuals,
installation guides, specifications, release notes, and troubleshooting documentation.
- Collaborate with subject matter experts (SMEs) to gather information and ensure the
accuracy of technical content.
Content Maintenance:
- Regularly update and revise existing documentation to reflect product updates,
enhancements, and changes.
- Monitor feedback from users and stakeholders to identify areas for improvement in
documentation.
Collaboration:
- Work closely with Engineering, Product Managers, Sales, and other teams to gather
information and ensure product functionality and documentation alignment.
Quality Assurance:
- Conduct reviews and edits to ensure accuracy, clarity, and consistency in all written
materials.
- Perform usability testing to validate the effectiveness of documentation.
Documentation Standards:
- Establish and maintain documentation standards, style guides, and best practices.
- Keep abreast of industry trends and emerging technologies to ensure documentation
remains relevant.
Position Requirements:
- Proven experience as a Technical Writer in a technical or engineering development
environment.
- Strong understanding of technical concepts and the ability to translate complex
information into clear and concise documentation.
- Proficiency in documentation tools and software (Microsoft Office products or
equivalent)
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on accuracy and quality.
- Experience with knowledge bases, content management systems, and online publishing.
- Strong written and verbal communication skills.
- Ability to work independently and in a team environment.
- Knowledge of quality assurance principles.
- Proficiency in using electronic document management systems.
- Must ensure that all documents are delivered on time, follow established formats and
templates, and are compliant with corporate and local policies to meet regulatory
requirements.
- Collaborative team environment that values communication and attention to detail.
- Facilitate the review and approval process for document revisions.
Qualifications:
- Bachelor's degree in a relevant field (e.g., Technical Writing, English, Computer Science, etc.), or four years of experience as a Technical Writer.
- Proficiency with MS Office required. AutoCAD and SolidWorks experience a plus.
Compensation & Benefits:
- Medical, dental and vision insurance
- Prescription drug program
- Life and AD&D insurance
- Short- and long-term disability
- 401(k) retirement plan with company contribution
- Paid time off and 8 paid holidays
- Tuition Reimbursement
- Flexible Spending Accounts / Health Savings Account
- Paid suggestion and employee referral programs
Duro-Last Roofing, Division of Holcim Products and Services US LLC. is an equal opportunity employer, which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.
JRB Personnel is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.