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- Position Summary
Responsible for the operation of the main reception desk at the Aquatic Center. Responds to routine requests for information. Provides customer service to patrons, by telephone, email, and in person. Performs general clerical, cashier, administrative support, and custodial duties. These tasks are illustrative only and may include other related duties.
This posting includes a need for the summer season. Osborn is looking for some Cashiers who can start by May and train to work for the summer through August/September with the option to continue beyond September at reduced hours.
Casual, non-represented, year-round position
Part-time, approximately 15-25 hours/week
Varied hours, may include evenings, weekends, holidays
Must meet all qualifications and requirements as listed in the .
At Parks and Recreation, our mission is to preserve and create a community heritage by providing places and programs designed to enhance the quality of life. Osborn Aquatic Center is equipped with four pools, including an Olympic size 50-meter pool, climbing wall, zip-line, basketball hoop, and rope swing.- Essential Functions
- Serves as receptionist greeting patrons. Answers phones, routes calls and takes messages. Sends and responds to email and provides requested information. Performs as the first point of contact with the public.
Handles financial transactions for general admission, long-term passes and classes and perform basic mathematical calculations in cashier duties. Closes out cash register at end of shift; counts cash; balances read out; completes daily revenue report from previous day; prepares bank deposit, and performs any other related duties to assure City cash handling procedures are followed in accordance with City accounting policies and internal controls.Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff.Provides departmental administrative support services including but not limited to process and distribute mail and materials; copies and faxes documents; and files.Registers students for lessons and programs. Communicates information regarding programs and content of swimming lessons in response to inquires from the public.Schedules rentals and performs data entry of registration information.Assists with patron control in lobby and entrance area. Cleans areas around reception, in the lobby and entrance.
Cashiers assigned to the concessions trailer takes and prepares food orders for customers, performs concessions trailer opening and closing procedures and assists with stocking concessions trailer inventory. Adheres to proper food-handling procedures.Conforms with all safety rules and performs work is a safe manner.Delivers excellent customer service to diverse audiences.Maintains effective work relationships.Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance. - Qualifications and Skills
- Education and ExperienceOne year related experience or education in office/business procedures or related area; or combination of education and experience that provides the employee with the knowledge, skills and abilities to perform the essential functions of the position.Knowledge, Skills and AbilitiesWorking knowledge basic office procedures and techniques for organization and filing. Ability to maintain manual and electronic filing and record-keeping systems.
Working knowledge of business English, spelling, punctuation, basic math, and grammar.Working knowledge of cash register operation and cashier practices that include register balancing.Effective clerical skills, including typing/word processing, filing, and operation of standard office equipment.Effective interpersonal, customer service, communication and telephone skills.Ability to communicate effectively to a variety of audiences and to give and understand oral instructions.Good customer service skills and the ability to interact with groups of all ages, to get along well with coworkers, the public, staff and volunteers and to maintain effective working relationships.Ability to use a computer, and to learn department specific computer hardware and software, to perform the essential functions of the position.
Cashiers assigned to the concessions trailer must have the ability to work in the confined space of a concessions trailer.Ability to enforce safety regulations.Work in a busy environment and handle crowds while answering telephone calls.Special RequirementsCertified in CPR/AED and first aid for professional rescuer.
Cashiers assigned to the concessions trailer must have a current Oregon Food Handler Card.Demonstrable commitment to sustainability.Demonstrable commitment to promoting and enhancing diversity.The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
Ability to pass a pre-employment background and/or criminal history check. - How to Apply
Qualified applicants must submit an online application located on the (click on "Apply" above). Position is open until filled. Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
An Affirmative Action/Equal Opportunity Employer in Compliance with ADA.