Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever peoyour life's best work.(sm)ple need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do

The Head of Card Strategy & Operations role will develop strategies and plans to deliver and manage card and collateral across Optum Financial. May analyze economic considerations, evaluate vendors, manage experiences, develop forecasts, estimate costs, and manage program/project budgets.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Develops next generation solutions for the card, collateral, and financial services experience
• Industry leader that defines, translates, and executes strategies or functional/operational objectives for Optum Financial
• Defines and executes strategies that impact markets of customers and consumers. Including but not limited to physical + digital strategies, sourcing of materials, production capacity, and day to day operations across card and collateral
• Directs others to resolve highly complex or unusual business problems that affect major functions or disciplines
• Partners with the P&L leadership, vendors, and Optum Technology to define and deliver solutions
• Serve as the internal and external thought leader, working with various business, technology, and operation teams
• Acts as a liaison between business partners and the leadership team to enable execution of critical priorities and problem solving
• Develop strategy, goal development and annual planning processes
• Leverage data to inform strategies; analyze trends and provide insight to leaders to help influence business strategies
• Establish and maintain strong, collaborative working relationships with internal and external stakeholders
• Establish and/or implement internal and/or external service level agreements to ensure the ability to monitor and measure performance (e.g., turnaround time; quality; effectiveness)
• Review, create, and/or maintain workflows to ensure they are up-to-date and operationally efficient and continuously improve the business
• Lead a complex program that spans multiple businesses and vendors while influencing multiple senior level leaders in a matrixed organization
• Coordinate and facilitate initiatives across Optum Financial

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of combined experience in progressively larger operations with-in and across businesses
• 4+ years of experience identifying, contracting, managing and negotiating with external vendors
• 4+ years of experience in manufacturing and / or industrial engineering & design
• Able to travel up to 50%
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Financial services industry experience
• Leadership position in Fintech and /or Financial Services
• Debit / credit card and collateral operations leadership experience
• Thorough understanding of card networks, payment service providers, BIN’s, Payment card types (debit, credit, prepaid, etc.), merchant partners, and alternative payment methods
• Excellent communications skills, both oral and written
• Must be able to communicate effectively and confidently with users, team members and management

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $134,200 to $257,700. The salary range for Connecticut/Nevada/New York City residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.