Sr DOCSIS Engineer
Madison, WI  / Bend, OR  / St. George, UT 
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Job Description
Sr DOCSIS Engineer
Job Locations US-WI-Madison | US | US-OR-Bend | US-OR-Bend | US-UT-St George
ID 2021-17402
Company TDS Telecom
Overview

We are looking for a Senior Systems Administrator / DOCSIS Engineer to join our Technology Integration team of individuals dedicated to evaluating, testing, and integrating new technology to the TDS network. They will be primarily focused on DOCSIS/video platforms and solutions that are part of our family of products. These include a mix of Linux and Windows based solutions.

The Senior Systems Administrator works with significant autonomy and independence. They are responsible for system design, development, implementation, testing, and problem resolution. The scope of work includes small system implementations to major system projects. As an experienced systems administrator and a beginning technical leader the position receives regular mentoring, feedback, and supervision by senior team members and management on team leadership skills.

Will be working in a lab environment and systems may include servers (physical and virtual), operating systems, mass storage, commercial packaged software, or open-source software. Systems may be hosted at a TDS owned facility, a third party, or split across multiple facilities.

*This position has the opportunity to be permanently remote*

TDS Telecom, headquartered in Madison, Wis., employs 2,900 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000 company. Founded in 1969, TDS Inc. employs 9,100 people and has approximately six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service. TDS Inc. has been named to several Forbes lists, including America's Best Employers for Diversity, Best Large Employers, and Best Employers for Women. Visit tdsinc.com.

Responsibilities

    Integrates, implements, tests, and identifies defects on vendor provided software/hardware before being approved for customer consumption.

  • Performs complex maintenance, administration, and capacity planning activities on systems to ensure continued reliability, performance, and security targets are met. Automates system administration activities through scripting tools.

  • Will work on preparing work estimates and project schedules for all technical work for the projects assigned to the position.

  • Leads work teams in resolving complex problems.

  • Maintains expert knowledge on the systems and tools within the scope of the team's responsibility. Maintains expert knowledge of the business processes supported by the systems.

  • Maintains expert-level knowledge of system configuration and administration best practices, tools, and methodologies that are recognized throughout Information Systems.

Qualifications

Required Qualifications

  • Associate's degree (or higher) -OR- 2+ years professional work experience.
  • 3+ years systems administration experience.

Other Qualifications

  • Experience with DOCSIS 3.0 and 3.1 networks is required

  • Experience with CMTS platforms such as Arris/CommScope, Cisco and Casa.

  • Knowledge of cable CPE operations, maintenance, and troubleshooting.

  • Knowledge of VOIP protocols such as NCS and SIP

  • Working understanding of HFC architecture.

  • Experience with IP network routing and switching

  • Knowledge of project management methodologies, practices, and tools.

  • Knowledge of system testing practices and tools.

  • Knowledge of problem-solving techniques and tools.

  • Ability to travel as needed for company business and professional development.

  • Ability to work nights and weekends as needed for system implementations and resolving system problems.

Benefits

As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. This benefit plan addresses both the immediate and long-term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits, and retirement options, please click here.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!


Employment at TDS is subject to post-offer, pre-employment drug testing.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
2+ years
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